MTN Recruits SME Sales Manager

Job Title:    SME Sales Manager Department:    Enterprise Solutions Location:    Lagos Job Description: Liaise continuously with internal and external stakeholders (marketing, business development, product team, technical team, corporate clients, etc) to ensure hitch-free operations. Conduct competitive research, to find out competitors’ strategy for implementing corporate sales within the region. Ensure effective management and delivery of corporate/SME customers’ bills within the region. Interface with operations for prompt service delivery to Corporate/SME customers within the region. Conduct competitive research, to find out competitors’ strategy for implementing SME sales within the region. Identify new markets, business within the region and act as liaison between MTNN and the SME customer. Develop relationship: Develop and build strategic relationships with intent to acquire clients within the SME market in the region Monitor & Maintain Relationship: Relate with key persons within organization as identified by the Business Solutions consultant and review/update client power maps. Monitor/attend client events in order to maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customer’s business. Evaluate relationship: Assess outcomes of relationship against objectives defined in Client Plan and review relationship strategy defined in Develop Relationship. Determine actions to take. Monitor Market: Monitor, analyze and report market trends in the region Implement strategy: Operationalize and implement the national strategy within the regional environment. Assist in developing segment-specific value propositions and differentiated SME customer care. Optimize sales and penetration into key SME accounts within the region. Obtain invitation to bid/quote: Follow up on fulfillment of the sales process – from lead generation to bill delivery by receipt of tender documents, identification and assembly of key personnel to prepare for bid/tender. Indicate interest in tender. Oversee bid preparation: Analyze and evaluate tender document and ensure tender guidelines are adhered to. Also attend pre-bid meetings/site visits and work with Legal Services […]

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